Appointments

Starting 14 Feb 2022, the Traffic Management Office will be accepting walk-in appointments for all customers. Appointment sign ups will no longer be available on this site. If you have questions regarding your recent or upcoming move please utilize militaryonesource.mil as well as our Org box email or come by our office.

Location: 1500 W. Perimeter Rd in Suite 2700. This is the Jones Building, which is the first tall building after going through the Main Gate. 

For Personally Procured Move (PPM) reimbursements, submit all paperwork to the Personal Property org box listed below for processing. Required documents: PCS Orders, DD Form 2278, DD Form 1351-2, all applicable receipts & contracts, PPM checklist, and empty/full weight tickets of the vehicle used (with license plate number). Write your last name and the last four digits of your SSN on your weight tickets. Please ensure all documents are legible and that all carbon copies are readable.

Passenger Travel bookings can easily be made over email and phone (listed below). If booking CONUS commercial travel, then contact SATO directly. SATO books all CONUS commercial travel and is teleworking full-time. SATO’s contact information is below. Please note that the Passenger Travel Office only books commercial CONUS travel if the member does not have a GTC.

Personal Property Contact Information

316.TMO.CUSTOMER.SERVICE@US.AF.MIL

Comm: 301-981-7520/4451

DSN: 858-7520/4451

Passenger Travel Contact Information

316.LRS.TMO.PAX@US.AF.MIL

Comm: 301-981-7626/2867

DSN: 981-7626/2867

Passenger Travel After Hours (1630-0800) Emergency Standby Line: 240-216-6056

SATO Contact Information (for CONUS travel)

AAFB@CWTSATOTRAVEL.COM

Comm: 1-800-705-7526